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Why do bank customer care don’t care!
The customer care service of all government and private banks still works at a snail's pace
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RBI ombudsman and retail direct schemes to be launched
The statement said that it offers retail investors a new avenue for directly investing in the securities issued by the centre and the state government
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Service complaints by bank customers rise 57% to over 3 lakh: RBI report
The central bank said over a fifth of the complaints were about services at ATMs or with debit cards, followed by mobile or electronic banking at 13.3
